Page 4 of 5

Lucinda Ellery Hair System

PostPosted: Mon Apr 12, 2010 10:55 am
by glancysgirl
I have been looking at the comments about lucinda ellery on this forum. I had my hair done there recently (for the first time) and my experience was all postive. I know some people have posted bad stuff about their experience at Lucinda Ellery on this forum but now that I am a client of hers I feel its really unfair. She was so straight forward with me at the consultation. told me about prices, told me to make my own mind up and that if I was happy to go ahead that they would look after me and I have to say that so far so good - everything about her was honest but the bottom line is that my new hair is fab and has so enhanced my day to day life in such a short period of time that I can only say that if you do want to go there then take the first move and contact them. I am peed off with myself that I took too long to decide to go and see them. I wish I had done this last year when my hair was so affecting me that important realtionships in my life were ruined all because I was so miserable. I am not rich but I can manage the fees and if I wanted something cheaper then I would have had to compromise on things looking natural which was never an option for me. I can't be doing with the worrying of someone pulling a wig off or someone noticing that my hair is not my own so what I paid for at ellerys is a natural looking system that allows me to continue to live as normal and as I know my hair is never going to grow back then i will just have to budget for this as I am never ever ever going to be without this intralace system. Poeple have lots to say about things when they are not happy - I have lots to say about things when I am happy so Lucinda Ellery is top notich for me. :D

Anyone doing this intralace system in Newcastle?

PostPosted: Thu Jul 15, 2010 12:49 pm
by mittens1978
I'm really interested in this intralace system, but it looks like the nearest places are hairtechniques and hairdoll in wakefiled, which is still a while away from me (I'm in Newcastle), plus I don't have a car.

Does anyone know of any salon in the north east that does this? I'm currently wearing trendco wigs and, as wigs go, they're the best. But I really do want something much more long term that feels like part of me, rather than something that comes off at night!

Thanks for all your help, hearing all your stories makes one very unhappy balding lady realise she's not alone :-)

PostPosted: Fri Jul 16, 2010 10:10 am
by glancysgirl
I think that the Intralace System is Ellerys system so other companies might offer something like it but is not actually going to be the Intralace System if that makes sense! You can go to Lucinda Ellery in Manchester now too as they opened there a few months ago. It is better than using a wig as it doesn't come off!! Good luck with your search. I am still very happy so hope you find something that makes you just as happy!!

PostPosted: Fri Jul 16, 2010 4:06 pm
by mittens1978
Hi glancysgirl, thanks for your reply, that really does clear up things as whenever I googled intralace system, loads of links to Lucinda Ellery comes up, but not many other salons. So what you are saying is that Intralace is like a brand name dreamed up by Lucinda Ellery? Do you know what the generic name for these types of systems is? This may help me in trying to find somehwere in the North East that does this.......although at a push I could do Manchester. But obviously if I can find something local it would help!

Thanks again xxx

Re: 10 Years Younger - Bald Lady

PostPosted: Wed Mar 12, 2014 9:00 pm
by Nicolek
Good evening,

One main question,

With this Interlace system, Does it leave your hair to grow underneath as mine will grow back with time ?


Re: 10 Years Younger - Bald Lady

PostPosted: Sun Jul 13, 2014 7:36 am
by wacky12
HI - I know this is an old thread.

I used Lucinda Ellery for years - and yes, I was happy at first but after a few years I wasn't so happy - every time there was a problem with the system they tried to blame me for it. Their technicians are not well-paid, are very young and there is a high-turnover of staff so you never know who is going to work on your hair. They try to charge you for every thing - even spending 2 minutes taking 1/2" of your own hair to the same length as the system was £25.

it's really expensive - £2400 for the system and then £150-500 every 6 weeks, plus food and travel - and the time - plan on it taking up a whole day if you live outside london. Many many many people did more research & have left them for others who offer more bespoke systems with better quality hair that look completely realistic and that doesnt' put the huge amount of traction and pressure on whatever hair you have left.

Anyone who is in the press praising Lucinda Ellery gets a credit on their account - so what they say is biased. They have a PR company and a heavy online google presence which is why it can look like they are the only one offering something other than wigs - - there are toppers, many kinds of wigs, and other systems that stay on your head for only 6 weeks at a time, not 6 months+ as at Lucinda Ellery.

Re: 10 Years Younger - Bald Lady

PostPosted: Sat Aug 09, 2014 12:30 pm
by ZM
Could anyone tell me if these treatments end up damaging the remaining hair? I have considered the standard extensions in the past but was told they would effectively pull out my own hair, and thus in the long run I cold end up looking worse. So how do these systems differ? Thanks

Re: 10 Years Younger - Lucinda Ellery

PostPosted: Fri May 22, 2015 4:39 pm
by doubletroubles
I want to write about my experience with Lucinda Ellery. I have the most horrendous time and they have basically destroyed the hair that I have spent the last 10 years taking great care of and trying to treat with all sorts of vitamins and treatments. Every strand was really precious to me. My hair is very fine on top and wanted something to give me back the volume I had as a teenager. I'm in my 50s and my hair has been thinning since I was 15 and after pregnancy and hypothyroid you all know the story, thinner and thinner hair. I managed to conceal the thinning with Dermatch, but I got so fed up not being able to sit at the window, under lights, go out in the rain, go swimming, yes you all know what I mean. I found all the blurb about Linda Ellery and of course was really impressed, its a very professional looking organisation, lots of hype in the press, tv and internet. However, the reality of what they do is completely different, they are a huge money making concern that prey on people like me who are desperate to have a normal head of hair! I had my consultation and of course why would I say no to a full head to real hair! Well, I will live to regret that decision, I spent £2,000 on my new hair. Basically they put a mesh on your head and attach it to your hair with synthetic hair and then seal it with wax. Then they start sewing pieces of hair on to the mesh, its a mixture of sewing with invisible thread and they tie down the hair pieces with thick thread. Then on top of that they add a parting piece which is sew on and then they add a fringe piece again which is sewn in.

The whole process take the best part of the day and is horrendously uncomfortable and painful. They cut all the hair short that they pull through the mesh, my hair was all the one lenght as I had found that this was the best way to give it a bit of density, but they just chop it off too make it easier to feed the hair through the mesh. Basically you end up with a wig sewn into your own hair. The weight was unbearable, the heat generated underneath the wig was unbearable, the itching caused by the mesh was unbearable, the itching caused by the thread, the invisible thread and the waxing was just horrendous! Apart from that in only 6 weeks my hair was matted and greasy underneath despite washing it very thoroughly a couple of times a week. This thing is meant to stay on for 6 months and they tighten it up every 5 to 6 weeks. The hair looked Ok as long as there was no wind, however, if they wind blew the piece up you could see all the mesh underneath. I had to tie it in a tight hair bobble to make sure that it didn't move if I was out in the wind. It looked totally fake and of course everyone I met wanted to know what I had done to my hair! Not really the reaction you are looking for especially as you spend years trying to hide your hair. This type of solution may suit some people with really chronic hair loss, but there is no doubt that the underlying objective for them is to tie you into their intralace system so the you need to go back to them and pay the huge sums of money to have it maintained, you can't bear the thought of going back to the way you were before and they know it! They are preying on vulnerable people and if you read this, don't be mesmerized by their sales pitch.

I should have carried out a lot more research, but there are many really sincere professionals out there that can really help. Thankfully I have found real professional that know what they are doing. I just couldn't bear the thought of Lucinda Ellery's staff every touching a hair on my head again. They are inexperience young girls on the minimum wage that are trained on how to sew this thing into your hair. I had it removed by a specialist in hair replacements and enhancements technician who has been trained for years. They prepared me for what lay underneath as they had seen this the mess underneath before. I have a temporary hair piece that has been sympathetically attached to my hair while my permanent integrated system is made up for me. They have taken a cast of my head so that it will fit perfectly and will me exactly what I need to enhance my hair. Sadly all of the top of my hair has been cut to about 4 inches, however, it will grow. I have some photos that I'm only prepared to share privately, but I would caution anyone who is thinking about going to Lucinda Ellery to think long and hard and search for a more specialist organisation that will develop a system to suit you not a standard wig like intralace system that will tie you to them for ever more. I would have been in a huge amount of debt I'm sure if I hadn't come to my senses. My new bespoke system, that is being specially made is costing me less than half the price of the LE system.

I hope this helps some of your out there to make a conscious decision and please search out much more professional service, don't buy into their hype! Good luck!!

Re: 10 Years Younger - Bald Lady

PostPosted: Wed Jun 17, 2015 10:22 pm
by Hairygurl
Oh my god double troubles!!!! Your story sounds so much like mine, I was a customer there for a few years and I have to agree with most of the comments here, every time there is a problem the customers are blamed for them and made to shell out hundreds to fix... The staff are sweet girls but under paid young and really not very equipt to deal with us ladies with hair loss, I mean the emotion side aswell, they just pull and prod like we are in a factory and on a conveyor belt lol.

I ended up having my system removed by someone else, I tried hair solved which was ok, they were trained by ellery but use a slightly different attachment method... Not the melting synthetic hair thing which I really do find a pointless and time consuming method (gets more money out of us as customers I suppose) anyway I'm now going to "The Hair Confidante" with a lovely lady who doesn't run a massive company, she deals with all of her customers one to one and is very empathetic, I prefer her approach. But people are right if u google hair replacements loads of companies will come up, they just don't have huge marketing campaigns going... There is hope ladies, I love my hair as its way better quality than I've had before I just don't know why I didn't research earlier!!

Re: 10 Years Younger - Bald Lady

PostPosted: Sat Aug 08, 2015 7:09 am
by feelingood46
Lucinda Ellery - FANTASTIC. I just wanted to say I saw the "10 years younger" program and it was the first step of changing my life for the better. I have female pattern hair loss and was becoming distraught about the way I looked, overweight and balding and my daughter was about to get married. After watching the program I felt elated that there was an answer to one of my problems anyway. I had my first system fitted in October 2009 and I have not looked back. It felt very strange at first, I sat through the hole day with saying very little, which if you know me you would understand that never happens. Anyway it does feel strange having all that hair, and tight too the head and a little itchy but for me it was mind over matter if I wanted to look better I had to deal with it. I did and it was the catalyst for the new me. It gave me such confidence, I felt good about myself, I decided to join WW and lost 4 stone with the knock on effect of being able to come off my 5 injections of insulin a day, blood pressure tablets and statins. I am the healthiest I have ever been. I am about to trek 25 miles for Alzheimer's and it is all down to Lucinda Ellery and her amazing team. I live in Bristol and we have a salon here now. The girls are amazing, it's like going to meet up with friends. There will always be some people who have some issues but everyone I know who has had any dealings with LE love their hair, the company is not pushy at all and will even suggest you go away and think about it before you have it done as it is a big step emotionally and financially. If there are any issues they sort it immediately without hesitation. I have to say I am amazed to hear anything negative about the company. I feel amazing, I look younger and I will ever be indebted to Lucinda Ellery and her team.

Re: 10 Years Younger - Bald Lady

PostPosted: Tue Sep 01, 2015 8:03 pm
by whatever1
Completely agree with the recent negative comments - was so pleased when I first went but now hate it. So expensive - the management are so mercenary now trying to push you to have extra treatments constantly - especially to remove the 'build up' from shampoo that you can't even get to because of the design of the Intralace! The hair that I did have left when I first went there has been ruined. I am now desperately trying to find other options but am also considering wigs due to the money I have spent out in last 6 years - in excess of £20,000 !

Re: 10 Years Younger - Bald Lady

PostPosted: Wed Sep 02, 2015 12:46 pm
by doubletroubles
I'm sure there are many more unfortunate people who are now completely in debt thanks to Lucinda Ellery and her clever ploys to pull you into her web of deception. Like "feelingood46" says in her highly positive situation, everyone who has hair loss that looks in the mirror and sees a crowning glory like never before will feel wonderful. Sadly for those of us that can't afford the hidden costs of being pulled into the Lucinda Ellery scheme, we can be left with tens of thousands of pounds worth of debt. Once the system is fitted there is no going back because your old hair is destroyed so they carry on trying to make the payments to keep their substandard hair system. Thankfully I managed early on to realize I had to find another way! I'm not on here to recommend or advertise, but my situation was solved by visiting A and A studios, they are a small organization who are genuinely interested in helping your with this horrendous problem. The one I visit is in Edinburgh and all I can say is that they are amazing and have helped me to a head of health, natural looking hair. I have a bespoke integrated system that I was measured for and it was then hand made to order. It took 2 months to make and in the meantime they sorted me out with a temporary system. If I have any problems they sort it out immediately and there are absolutely no hidden costs. To have the system washed, styled, my hair washed and refitted is a mere £40! Compare that to the £200 Lucinda Ellery charges and they don't even remove the system to give you own hair a wash. There is an A and A studio in London but I don't know their location, you would have to contact the Edinburgh salon, here is the number, 0131-556-7057. Good luck "whatever1" I hope you find a solution!

Re: 10 Years Younger - Bald Lady

PostPosted: Sun Nov 29, 2015 10:38 am
by Decisionstomake
I recently had the intralace system fitted at LE and I hadn't seen these discussions before.

I would massively appreciate it if people could tell me what options there are if I were to move away from it after say a year?

Thanks in advance

Re: 10 Years Younger - Bald Lady

PostPosted: Fri Mar 04, 2016 11:06 pm
by FifiFiasco
Hello. Was so happy to come across all your posts. My hair has been thinning for about 15 years but today it's at the worst ever. Wearing hair up or down cannot hide my scalp. So distressed. Wish I'd seen these forums years ago ! It's all so confusing though. I cannot afford to make a mistake when I choose how to proceed. I'm peri-menopausal with an underactive thyroid. My hair is greying. It's dry & brittle & is constantly breaking off or falling out from the follicles. In the last 2 years the hair loss has accelerated at an alarming rate. I can't bear looking in a mirror. I have lost all self confidence. I won't be able to attend my brother's wedding if I don't get myself sorted. But your posts have inspired me to try to sort myself out. I want the old confident me back. Would be nice to see some newer posts on this matter :) Has anyone visited The Hair Confidante recently as I think they may be my first option.

Re: 10 Years Younger - Bald Lady

PostPosted: Thu Mar 31, 2016 11:33 am
by Splitting Hairs
I've also had a very mixed/ negative experience with Lucinda Ellery. I feel very vulnerable having spent so much money on a system which really didn't work for my hair and I feel like it's set back my confidence further. I've written a blog about my experience and I'd really love to get everyone's thoughts on it and hear what your experiences with LE were and what you would recommend as an alternative.

Thanks so much in advance! ... hair-loss/