Does anyone know what the process looks like? Can I use my own builder? How good the insurers will be in paying for the damage (the wind here was around 90mph), Is it going to take ages? Will they be able to find a builder for us? Will we have to fight them about everything? Are they going to go mad if we try to replace the rest of the roof and pay for it ourselves? We already wasted a few days waiting for their builder who only took photos and never came back with a quote (they are too busy!) and one of our builders failed to show up or phone today - that wasted us 3 more days...
The roof is heavily damaged and it leaks when it rains, the ceiling in my baby's room is destroyed and the whole room stinks of wet plaster, there were also other leaks, but as the places are not decorated yet, I don't really mind, as long as the plasterboards don't need changing...

I would appreciate any comments, thank you. x